1. Book a Free Parent Intro Call (optional)

The first step is a short, no pressure chat just for parents or caregivers.

This 10  minute phone call is a chance to:

• ask any questions you have

• understand how sessions work

• share a little about your child and what they might need

• see if Big Sister Mentor feels like the right fit

There’s no obligation, just a friendly conversation.

2. Schedule Your Child’s First Session

If you’re happy to move forward, we’ll book your child’s first mentoring session at a time that suits your family.

You’ll receive:

• a welcome email

• session details

• clear information about boundaries, safety, and confidentiality
  
  

Everything is designed to feel calm and easy for both you and your child.

3. What Happens in a Session?

Each session is a relaxed 1:1 Zoom conversation between your child and their mentor, unless previously organised to be in person (suburb limited)

Sessions are:

• friendly and supportive

• guided, but led by what your child needs that day

• a safe space to talk openly without judgment
  
  

Your child can:

• talk about feelings or worries

• share friendship or school challenges

• aim to build confidence and communication skills

• learn healthy ways to manage stress

• set small goals and reflect on their week

• simply feel listened to
  
  

No pressure. Nothing is forced. Sometimes just talking helps a lot.

4. Privacy, Safety & Boundaries

Your child’s safety and wellbeing are always the top priority.

• sessions are held on secure Zoom links or at an agreed upon public location 

• clear professional boundaries are always maintained

• conversations are confidential, with clear safeguarding limits

• if anything shared indicates a risk to your child’s safety, parents or guardians will be contacted immediately
  
  

Big Sister Mentor is not therapy or counselling, but supportive mentoring. If professional mental health support is ever needed, this will be discussed with you.

5. Not Sure If This Is Right for Your Child?

That’s completely okay.

If you’re unsure, the best place to start is a free parent intro call. You’re welcome to ask questions, share concerns, and take your time deciding. Email me to book a free parent intro call, I’m always happy to chat!